BCA Direct – Our Services

BCA Direct | Our Services | Ordering your supplies | BCA Direct Website

An individual focus.

One of the largest prescription home delivery companies in the UK we pride ourselves on retaining a family company atmosphere, and a key focus on the needs of the individual.

Our Service…

  • All our customers receive an individual welcome call by Pauline (Care Centre Manager), Nicola, Alison, Lesley, Sarah, Kelly, Karen or Karly to establish your individual needs
  • Our team will ensure we deliver to an address and on a day that is convenient to you
  • We will ensure all the items on your prescription are enclosed
  • We will ask if you would like any of your prescription items custom cut
  • If you need any emergency supplies or samples, we’re just a call away


  • Of course, you get full support via telephone, online, or one of our nurses as standard
  • UK wide – manage your supplies wherever you are
  • Regular monthly prescription deliveries help ensure your product levels
  • Free complimentary items on request
  • Exclusive 15% discount on Travel Insurance as standard for all customers

Free with every order…

  • Free moist wipes
  • Free dry wipes
  • Free disposal bags

Discretion Guaranteed
We always use plain boxes and deliver direct to you or the person you choose. We can often arrange for delivery on a day and at a time of your choice, within the UK.

Trained Nurses on Call
If you call one of our team we can arrange for a trained nurse to review your products and help you solve any issues you might have.

Call us on 0800 854 753 or visit www.bcadirect.com to join us