Ostomart RESPONDER Home Delivery

RESPONDER Home Delivery Service

The benefits

  • Personal and discreet home delivery service
  • Unbiased advice from our customer care staff
  • Items will be delivered on weekday of your choice
  • Free home delivery of all stoma or continence prescription products
  • All makes of stoma and continence products stock and supplied
  • An award-winning personalised service
  • Impartial product advice and complimentary sampling service
  • Quick, discreet and reliable overnight delivery
  • Open on Saturdays
  • BTEC qualified stoma and continence customer support staff
  • Prescription collection from your GP if required
  • Proactive supporter of stoma charities

Complimentary items and services available to all RESPONDER service users:

  • MRSA resistant flannel
  • Wash bowl and peg
  • Choice of either cool bag, weekend bag, Karicool, travel pack, wheelchair bag or travel holdall
  • Disabled toilet key
  • Computerised cutting of stoma pouches
  • Scissors if required
  • Text delivery notification service
  • Nurse authorised sampling service
  • Night drainage stand on request
  • Mirror for appliance changes

Standard items available to all RESPONDER service users:

  • Dry or wet wipes or disposable bed and chair pads
  • Scented disposal bags

How it works
Step 1
Register for the RESPONDER Home Delivery Service by either calling our Customer Care Team on Freephone 0800 220 300 or emailing your details to enquiries@ostomart.co.uk.

Step 2
We will need your full name, address, contact telephone number, GP details and the prescription items that you wish to order including order codes and quantities, plus details of any complimentary items you need like dry wipes and disposable bags, etc.

Step 3
Once we have your order details we will contact your GP practice to obtain your prescription and then contact you to confirm a delivery date for your parcel.

Step 4
Now sit back, relax and await delivery of your order on the agreed date. All orders are delivered in unbranded boxes and from a recognised ward-winning nationwide courier.

Join us today by calling our Customer Care Team on 0800 220 300